Privacy Policy

At DoctorsHaat BD, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, create an account, communicate with us, or place an order for our products and services.

Who We Are

DoctorsHaat BD is a specialized online platform that provides health and medical equipment for all kinds of doctors and healthcare professionals across Bangladesh. Founded in 2021, we operate as a sister concern of Technohealth BD and benefit from its experience in the health, medical, and diagnostic equipment sector. Our office is located at House 42, Lake Drive Road, Sector 07, Uttara, Dhaka – 1230, Bangladesh. By using our website or services, you acknowledge that you have read and agree to the terms of this Privacy Policy.

Information We Collect

When you browse our website or place an order, we may collect different types of information that are necessary to provide our services and ensure a smooth shopping experience. When you purchase products or register on our platform, we collect personal details such as your name, title, email address, phone or mobile number, billing and delivery address, and basic payment-related information. We may also store information about your previous orders, preferences, and any messages or instructions you provide in relation to your purchases. If you contact us directly through email, phone, or website forms, we will collect the information you choose to share so that we can respond to your inquiry.

In addition to the information you provide, our systems may automatically collect technical data when you visit our website. This may include your IP (Internet Protocol) address, browser type and version, device type, operating system, the pages you visit, the time and duration of your visits, and the referring website or link that brought you to our platform. 

How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Manage payments and customer support

  • Maintain your account and order history

  • Improve our website and services

  • Send service updates or promotional messages (you may opt out at any time)

  • Ensure security, prevent fraud, and comply with legal obligations

Sharing Information with Third Parties

We may share limited information with trusted third parties such as delivery partners, payment gateways, and service providers solely to complete orders and operate our platform. These parties may only use your data for the services they provide. We do not sell or trade your personal information. Disclosure may occur if required by law or to protect our legal rights.

Data Security & Retention

We use appropriate security measures, including SSL encryption, to protect your information. While no system is completely secure, we follow industry best practices. Your data is retained only as long as necessary for operational, legal, or service-related purposes and is securely deleted or anonymized when no longer required.

Your Rights and Choices

You have control over how your personal information is used. You may request access to the personal data we hold about you, and you can ask us to correct, update, or complete any inaccurate or incomplete information. In certain circumstances and subject to legal requirements, you may also request that we delete your personal data or restrict its processing. If you no longer wish to receive marketing communications from us, you can withdraw your consent at any time by contacting us or using the unsubscribe option, where available.

If you have any questions, concerns, or complaints about how your data is used, you can reach us at doctorshaatbd@gmail.com. We will review your request and do our best to respond within a reasonable time.