- Eligibility for Returns You may return a product within 30 days of the purchase date if it meets the following criteria:
- The product is in new, unused condition
- The product is in its original packaging with all accessories and manuals included
- The product was not customized or personalized in any way
- The product was not on clearance or marked as final sale at the time of purchase
2. Process for Returning a Product To initiate a return, please contact our customer service team by email or phone. Our customer service team will provide you with a return authorization number and shipping instructions. You will be responsible for the cost of shipping the product back to us.
5. Damaged or Defective Products – If you receive a damaged or defective product, please contact our customer service team within 7 days of receiving the product. We will work with you to provide a replacement or refund, depending on the circumstances.
We reserve the right to refuse any returns that do not meet the eligibility criteria outlined above. We also reserve the right to modify our product return policy at any time, without prior notice.