Overview

This website, https://doctorshaat.com/, is operated by DoctorsHaat BD. Throughout the site, the terms “we,” “us,” “our,” and “DoctorsHaat BD” refer exclusively to DoctorsHaat BD. We provide online access to health, medical, diagnostic, physiotherapy, and professional equipment intended for doctors and healthcare professionals across Bangladesh.

By visiting our website, creating an account, or purchasing products from us, you engage in our services and agree to be bound by these Terms & Conditions, including any additional policies referenced herein, such as our Privacy Policy and Refund & Returns Policy. If you do not agree to all terms, you may not access or use our services.

DoctorsHaat BD reserves the right to update, modify, or replace any part of these Terms & Conditions at any time by posting changes on this page. Continued use of the website after changes are posted constitutes acceptance of those changes.

General Conditions

• By using this website, you confirm that you are legally eligible to do so under the laws of Bangladesh. You agree not to use our products or services for any illegal, unauthorized, or prohibited purpose.
• You must not transmit viruses, malware, or any destructive code through the website. Any breach of these Terms may result in immediate suspension or termination of your access to our services.
• We reserve the right to refuse service to anyone, at any time, for any reason, including suspected fraud, misuse, or violation of company policies.
• You may not copy, reproduce, duplicate, sell, resell, or exploit any portion of the website, services, or content without express written permission from DoctorsHaat BD.

Product Availability, Pricing & Payment

All products listed on https://doctorshaat.com/ are subject to availability. Product availability may change even after an order is placed. If an ordered item becomes unavailable, our customer support team will contact you to offer alternatives or order cancellation.

Prices are subject to change without prior notice. While we strive to maintain accurate pricing, errors may occur. If a price discrepancy is identified, you will be informed before dispatch and given the option to proceed or cancel the order.

Pre-ordered or pre-booked items may have different delivery timelines, which will be mentioned on the product page. Delivery delays for such items may depend on suppliers or manufacturers.

Accepted Payment Methods

DoctorsHaat BD reserves the right to modify or discontinue any payment method or service without prior notice.

Products & Descriptions

All products are sold online and may be available in limited quantities. Returns and replacements are governed by our Refund & Returns Policy.

We make reasonable efforts to display accurate product information, images, and specifications. However, due to device display differences or technical limitations, the actual product may vary slightly in appearance. If a product is materially different from its description, your sole remedy is to request a return in accordance with our return policy.

Orders, Billing & Account Information

DoctorsHaat BD reserves the right to refuse, limit, or cancel any order at our discretion. We may restrict quantities per order, per account, or per customer, particularly in cases involving suspected reselling or misuse.

Customers must provide accurate, complete, and up-to-date account, billing, and contact information. Failure to do so may result in delays or cancellation of the order.

Each user is permitted one account per unique phone number and email address. Creating multiple accounts to misuse offers, discounts, or promotions is strictly prohibited and may lead to account suspension or termination.

Discounts, Coupons & Promotions

Discounts, promo codes, vouchers, gift cards, or campaign offers are subject to specific terms and conditions:

• Discounts and vouchers are non-refundable once used

• Only one promotional offer may be applied per order

• Unused voucher balances cannot be carried forward or refunded

• Multiple accounts cannot be used to claim the same offer

DoctorsHaat BD reserves the right to change, suspend, or cancel any promotional offer at any time without prior notice.

Errors, Inaccuracies & Omissions

Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, delivery charges, or availability. DoctorsHaat BD reserves the right to correct such errors and to cancel orders if any information is inaccurate, even after an order has been placed.

Prohibited Uses

You are prohibited from using the website or its content for:

• Any unlawful purpose

• Violating any applicable laws or regulations

• Infringing intellectual property rights

• Harassment, abuse, defamation, or discrimination

• Submitting false or misleading information

• Uploading malicious code or viruses

• Collecting or misusing personal information of others

• Spamming, phishing, scraping, or unauthorized data extraction

• Placing fake or intentionally unreceived orders

DoctorsHaat BD reserves the right to terminate access for violations of these prohibited uses.

Disclaimer

We do not guarantee that the service will be uninterrupted, timely, secure, or error-free. DoctorsHaat BD may suspend or discontinue services at any time without prior notice. Use of the website and services is at your own risk.

Termination

These Terms & Conditions remain effective unless terminated by either party. You may terminate your agreement by discontinuing use of the website. DoctorsHaat BD may terminate or suspend access at any time for violations of these Terms.